Privacy Policy

At Fall River Taekwon-Do (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, make a purchase, or participate in our programs and services, whether in-person or online. By using our services or interacting with our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a) Personal Information

When you interact with us or use our services, we may collect the following personal information:

• Identification Information: Name, date of birth, gender, and contact information (e.g., email address, phone number).
• Membership Details: Membership type, registration dates, and payment history.
• Health Information: Medical history or physical conditions, if provided voluntarily for health and safety purposes (e.g., to assess fitness for participation in Taekwon-Do).
• Payment Information: Credit/debit card numbers, billing address, and transaction details, when processing payments for memberships or purchases through our website or at our physical location.

b) Non-Personal Information

We may also collect non-personally identifiable information about your interaction with our website, including:

• Visit history, search queries, and actions taken on our website.
• Device information, browser type, and operating system.

2. How We Use Your Information

We use the personal information we collect to provide, maintain, and improve our services, including:

• Membership and Service Management: To manage your membership, provide class schedules, and offer personalized services, such as tailoring classes or training to your needs.
• Processing Payments: To process payments for memberships, classes, and merchandise purchased through our website or in-person.
• Health and Safety: To ensure your safety during training, including reviewing any medical or health information you provide to help prevent injuries.
• Communication: To send important updates, announcements, and other communications related to your membership or participation in our programs (e.g., class cancellations, schedule changes, or event notifications).
• Marketing and Promotions: To send promotional materials or offers (you can opt out of marketing communications at any time).
• Website Improvements: To analyze website usage and improve user experience by using tracking technologies, such as cookies.

3. How We Share Your Information

We respect your privacy and will not share your personal information with third parties except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, email communication, or customer support. These providers are obligated to safeguard your data and use it only for the purposes for which it was provided.
• Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or investigate potential violations of our Terms and Conditions.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption for payment processing and employing secure servers to store personal data. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings.
• Analyze website traffic and improve functionality.
• Personalize content and advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete personal information.
• Deletion: You may request deletion of your personal information, subject to any legal or contractual obligations we may have.
• Opt-Out of Marketing: You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email or by contacting us directly.
• Withdrawal of Consent: You can withdraw consent for us to process your personal information, where applicable. However, this may affect our ability to provide certain services, such as your participation in Taekwon-Do classes or events.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children’s Privacy

We understand the importance of protecting the privacy of children. Our services are available to individuals of all ages, but children under the age of 18 require the consent of a parent or legal guardian to participate in our programs or provide personal information.

If you are a parent or guardian and you give consent for your child to use our services, you are responsible for ensuring that your child complies with these Terms and Conditions. If you believe that we have collected personal information from a child under the age of 18 without the required consent, please contact us immediately, and we will take appropriate steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information to them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.